Refund policy
RETURN AND REFUND POLICY
Effective Date: June 18, 2026
Due to the nature of dietary supplements, Quality Vitamins generally does not accept returns of opened products for health and safety reasons.
Unopened Products
Unopened products may be eligible for return within 30 days of delivery.
To qualify:
• Product must be unopened
• Product must be in original condition
• Proof of purchase is required
Non-Returnable Items
• Opened supplements
• Clearance items
• Gift cards
• Products marked final sale
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, contact us within 7 days of delivery at:
Refunds
Approved refunds will be issued to the original payment method. Processing times vary by financial institution.
Return Shipping
Unless required by law or due to our error, customers are responsible for return shipping costs.
Quality Vitamins reserves the right to deny returns that do not meet policy requirements.